Lead Scoring: Quantifying Sales Readiness
Lead scoring is a mathematical model used to rank prospects against a scale that represents the value each lead represents to the organization.
Building Your Scoring Matrix
A lead's score should be a combination of Explicit Data (who they are) and Implicit Data (what they do).
1. Activity Points (Implicit)
| Action | Points | Recurrence |
|---|---|---|
| Visit Landing Page | +10 | Every visit |
| Download Whitepaper | +30 | Once |
| Abandoned Cart | +15 | Every time |
| Unsubscribe | -100 | Once |
2. Profile Points (Explicit)
- Job Title: +20 for "CEO" or "Marketing Director."
- Company Size: +15 for companies with >500 employees.
- Location: +10 if they are in your primary shipping zone.
Scoring Degradation (Points Decay)
A score of 150 points from last year is less valuable than a score of 50 points from today.
- Setup: Configure the system to subtract 10% of a contact's score if they haven't visited the site in 14 days. This ensures that only "Fresh" leads stay at the top of your sales queue.
graph TD
A[New Contact] --> B{Email Clicked?}
B -- Yes --> C[+10 Points]
B -- No --> D[0 Points]
C --> E{Visited Pricing?}
E -- Yes --> F[+50 Points & Notify Sales]
E -- No --> G[Continue Nurturing]